UPS Orders placed by 5:00 PM EDT or USPS by 12 PM EDT Monday – Friday will usually ship same day for in stock items. Mail and ground shipping times are approximate. Shipping time frames can be impacted by inclement weather and other unforeseen events, in which case, refunds are not available. If your package is delayed with the carrier, please check the carrier website for shipping updates.

IMPORTANT INFORMATION:

• Holidays may impact processing and shipping time frames. Please allow extra time.
• For your protection, many orders require a signature upon delivery (except for accessory orders). Please plan accordingly.
• Once an order has been placed, address/shipping updates cannot be made. You may be able to cancel and replace your order if it has not yet processed. https://www.cobra.com/pages/cancel-order
• Certain orders may require additional days to process prior to shipping. Please make sure all order information is accurate to ensure timely processing. 
• Occasionally, items may not ship due to inventory depletion. If the order does not ship within a reasonable time frame, we will contact you.

Shipping & Delivery

• Orders do not ship on weekends or US holidays.
• Generally, deliveries are Monday-Friday only. In some areas, deliveries are made on weekends, but this is not guaranteed, nor can we specify it.
• If you need your item to be expedited, we recommend calling Sales at 800.964.3138.
• Free ground shipping is included (orders $100 and over). 
• Our expedited next day air and 2-day air shipping services are calculated using business days (M-F) and do not include weekend days.  Friday orders for next day or 2-day shipping will arrive Monday and Tuesday, respectively.
• We require a physical address for shipping. Sorry, no P.O. Boxes or APO/FPO addresses are accepted.
• Shipping charges are calculated on a per-product basis. Please make note of the shipping charges associated with each item.

Payment Options

We currently accept all major credit cards, as well as Paypal, Paypal Credit (online only), & Googlepay.  Checks are not accepted.

Order Acceptance

Once your order has been accepted and processed, you will receive an email order confirmation followed by a shipment confirmation that will include the shipping carrier and tracking information. 

Ordering Online with us is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.  We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you would rather place your order by phone, you may call us at 800-964-3138.

Thank you for shopping with us!